How Personalization Works

How Personalization Works

Creating your custom gift is simple. Here's what to expect from order to doorstep.

1. Choose your gift

Browse our collections and pick the item you'd like to personalize.

2. Add your details

Enter the name, date, message, or upload the photo you'd like on your gift. Double-check spelling and details — we personalize exactly what you provide.

3. We craft it

Your order goes into production, where we carefully create your personalized piece. Current production time is approximately [X business days].

4. It ships to you

Once complete, your gift is carefully packaged and shipped. You'll receive tracking by email.

Personalization tips

  • Names and text appear exactly as you type them, including capitalization.
  • For photo gifts, upload the highest-resolution image you have for the best result.
  • Because each item is made to order and unique to you, we can't accept returns on personalized products unless they arrive damaged or with an error on our part.